Support
KnockHub is a video-first recruiting network for door-to-door sales professionals and the companies that hire them, operated by The Future of Roofing. This page is how you reach a human, report something, or close your account.
Contact us
- Account, billing, or app problems: support@knockhub.app
- Privacy requests and data rights: privacy@knockhub.app
- Legal notices: legal@knockhub.app
We answer support email within one business day. Reports of objectionable content are triaged faster — see below.
Report a problem
In the mobile app, open More → Report a problem to send us a bug report with optional diagnostics. On the web, email support@knockhub.app and include what you were doing when it happened.
Report or block a member
Every post, comment, profile, and conversation has a “…” menu with Report and Block. Reports are confidential and go to our moderation queue; we review reports of objectionable content and remove violating content and the accounts responsible within 24 hours. Blocking takes effect immediately and is mutual — you and the blocked member disappear from each other’s feeds, Discover deck, and messages, and any follows between you are removed. You can review or undo blocks in the app under Account → Blocked users.
What is not allowed is spelled out in our Terms of Service (§3, Acceptable use). Every member accepts these terms before they can post.
Delete your account
You can delete your KnockHub account and its data from inside the app or from the web. See how to delete your account.